FREQUENT QUESTIONS
- HOW CAN I MAKE A PURCHASE ON THE PAGE?
It's very simple: add all the items you want to the cart, fill out your contact information for shipping, choose a payment method and confirm your order.
- WHAT IS THE SHIPPING COST?
The shipping cost is $89, if you live in a large area, you will be notified to cover the rest of the shipping cost.
- HOW MUCH TIME DOES MY ORDER TAKE TO ARRIVE?
The estimated delivery time is 3 to 10 business days from the confirmation of your order.
- HOW LONG DOES IT TAKE FOR MY PAYMENT TO BE CREDITED?
Between 24 and 48 hours depending on your payment method. Your order will be processed at the time of accreditation.
- WHAT HAPPENS IF I ENTERED MY SHIPPING INFORMATION WRONG?
If you need to change your address or want to add any information to your shipment, you must contact us before your package is sent.
- WHAT CAN I DO IF I HAVE A PROBLEM WITH MY ORDER?
For us it is very important that you have a good experience with your purchase. If you have any problems, you can send us a direct message on our Facebook page www.facebook.com/8bitcyberpunk or contact us by email at contacto@8bitcyberpunk.org and our team will provide you with personalized attention.
- WHAT HAPPENS IF MY PACKAGE IS LOST?
No problem, we will replace your order if necessary. Contact us if you have any problems with your shipment.
- CAN MY PURCHASE BE INVOICED?
Sure, send us your tax information to our email with the title "I want to invoice my purchase" and we will send it to you as soon as possible.
- I STILL HAVE QUESTIONS, HOW CAN I CONTACT YOU?